Terms of service

1. Intellectual Property & Brand Integrity

All content on this website—including product photography, brand names, custom graphics, and product descriptions—is the exclusive property of Knots in the Sky Handmade and is protected by copyright and trademark laws.

  • You may not reproduce, resell, or distribute our content or branding without express written permission.

  • While we use patterns from talented designers, the final artisanal work and photography are uniquely ours.

2. The Artisanal Standard (Variations)

Every item is hand-crocheted in small batches. Because of this artisanal process, natural variations in stitch tension, size, and color are expected. These are not considered defects but are hallmarks of a unique, handmade keepsake. By purchasing, you acknowledge that slight differences from studio photography are normal.

3. Safety & Intentional Use

At Knots in the Sky, safety is our priority.

  • Unless explicitly stated as "Baby-Safe," items may contain small parts (such as safety eyes) that could pose a choking hazard for children under 3 years old.

  • Adult supervision is required during play. Our studio is not liable for the improper use of any product.

4. Studio Production & Lead Times

Our products are "slow-made" to ensure the highest quality.

  • Production Windows: Current lead times are listed on each product page. By placing an order, you agree to the posted 7–14 day production window.

  • Adjustments: Timelines may shift during high-volume seasons or market weekends. We will communicate any significant changes via the email provided at checkout.

5. Order Security & Accuracy

  • Security: We reserve the right to cancel orders flagged for suspected fraud or security concerns to protect our studio and our customers.

  • Accuracy: Buyers are responsible for providing correct shipping information. Reshipment costs due to address errors are the responsibility of the customer.

6. Final Sale & Returns

Due to the handmade and hygienic nature of our goods, all items are final sale. * Quality Issues: If an item arrives damaged, please contact mail@knotsinthesky.com within 3 days of delivery with photos so we can resolve the matter.

  • Exclusions: We do not offer refunds for "change of mind," minor handmade variations, or digital screen color differences.

7. Limited Liability

Knots in the Sky provides products "as is," acknowledging the inherent nature of handmade goods. To the fullest extent permitted by law, our studio is not liable for indirect or consequential damages arising from the use of our site or products.

8. Governing Law

These Terms are governed by the laws of the State of Florida.

 

We may update this privacy policy occasionally.

The most recent version will always be posted here.

If you have questions or privacy-related requests, email mail@knotsinthesky.com.